Our Services
WHIS provides many different I.T. services. Below is a summary, split by the part of WHIS which leads on that service.
APT (Applications, Projects and Training)
- Major clinical systems deployment
- Custom applications development
- Security model design
- System upscaling (e.g. Access database conversion to a modern on-line system)
- I.T. training courses
- Fully-equipped I.T. training suite rental
ICT (Information and Communications Technology)
- Desktop support (hardware and software fix)
- Local/Wide Area Network management
- Firewall, router, switch setup and management
- Hardware and software installation
- Telephony / Voice Over IP
- Teleconferencing
IIS (Internet & Intranet Services)
- Content Management
- Intranet development
- Public web site development
- On-line systems/applications/databases
- Web hosting (either Microsoft or Open Source)
- N3 hosting (hosting sites and systems within the NHS Network)
- Video production
- Photography
- E-learning courses (designed for the NHS National Learning Management System
- Graphic Design (logos, leaflets, posters, newsletters, animations)
- Process re-design (e.g. replacing paper-based processes with web-based systems)
- Event coverage (video, interviews, photography)
- Information Governance and I.T. Security compliance
- Legal/compliance authoring (Acceptable Usage policies, Intellectual Property Rights statements, etc.)
The products and services above are variously accompanied by:
- Formal Project Management (using PRINCE II)
- Written Service Level Agreement
- Accredited technical support
- Key Performance Indicator monitoring
Interested in services from WHIS?
Our rates are invariably lower than those of commercial suppliers, and you will enjoy a stable, accountable and properly managed service from experienced NHS people.
Our Project Managers and all Senior Managers are trained and qualified in the PRINCE II project management methodology.
Our Senior Managers are trained and qualified in ITIL Service Management and are carrying out an ITIL implementation programme throughout 2010/11.